If you have not received your hotel confirmation, please check your Spam folder for emails from “LEGOLAND.” Alternatively, you can visit our self-service portal, Manage My Booking, by clicking here.
Steps to Access Your Hotel Confirmation:
- Visit the Manage My Booking Portal: Go to the LEGOLAND website and navigate to the “Manage My Booking” section.
- Select “Travel Documents”: Once in the portal, select the “Travel Documents” option.
- View & Save: Click on “View & Save” to either download or print your hotel confirmation.
Information You Will Need:
- Booking Number: This can be found on your Confirmation Email.
- Name: The last name of the guest who completed the booking.
- Email: The email address used at the time of booking.
Retrieving Your Booking Number:
- If you don’t know your booking number, click on the “Help” button in the Manage My Booking portal. Follow the prompts, and your booking number will be sent to you.
Important: The Manage My Booking portal is only available for guests who booked their stay directly through the LEGOLAND New York website or through the LEGOLAND Vacations Team. If you booked through a third-party travel provider, online travel agency, or booking website, please contact them directly for your booking confirmation and travel documentation.