Whether you have booked the Ultimate VIP Experience or the Best Day VIP Experience, a member of the VIP Experience Team will contact you using the phone number or email address provided with your reservation to discuss the details of your visit.
If you do not receive a phone call or email within 48 hours of booking, please contact the VIP Experience Team by email at LLNYRVIPTeam@LEGOLAND.com.
Please note: The VIP Experience Team cannot be contacted by phone and is available by email only. Any questions about the Ultimate VIP Experience or Best Day VIP Experience should be sent to LLNYRVIPTeam@LEGOLAND.com