If you are not satisfied with your LEGOLAND® store purchase, you can return it within 30 days with your register receipt. We will return, exchange, or replace the item based on your method of payment at the time of purchase. Please note that refunds are not valid on Vacation Vouchers.
Important: Save all receipts. LEGOLAND® New York Resort will not refund any merchandise without a valid register receipt. Items cannot be returned if the packaging has been opened. Some items may be subject to a restocking fee, and other restrictions may apply.
All products shipped from LEGOLAND® New York are inspected for damages prior to shipping. Please report any received damages within 48 hours of confirmed delivery. Boxes must be in original and sealed condition.
For product information, availability, and orders by mail, please email us at nywebsales@legoland.com.