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  1. LEGOLAND® New York Resort
  2. LEGOLAND HOTELS
  3. Hotel Booking Help

Hotel Booking Help

Help with making and changing bookings.

  • I have not received my hotel confirmation?
  • What is your onsite Hotel Accommodation availability?
  • Can I reserve a room now, but make payment upon check-in at the hotel?
  • How can I modify my hotel booking?
  • I need to reschedule my stay?
  • I need to make a change to my reservation?
  • I want to add an additional night to my reservation, how do I do this?
  • Can I get commission on hotel package sales as a travel agent?
  • How do Travel Agents make reservations at LEGOLAND New York?
  • How do I book a room only stay with my Annual Pass?
  • I am an Annual Pass Member and want to book a room? How can I do that?
  • What if I already have admission tickets and just need a hotel room?
  • What is the Hotel cancellation policy?
  • What is the Vacation Cancellation Policy?
  • Why has my payment failed?
  • I have two paid bookings?
  • It won't let me book my hotel room online?
  • I want to change the card on file for my hotel booking?
  • Can I make a provisional hotel booking?
  • I would like to change the date of my vacation?
  • I would like to cancel my hotel booking?
  • How do I contact LEGOLAND Vacations New York?
  • I am not finding any of your hotels for my selected visit dates when booking online?
  • I booked the wrong dates for our vacation and need to change them. How do I do this?
  • I want to cancel my vacation reservation?
  • What if my transaction fails due to an error regarding my billing address?
  • Why is the child's name necessary to complete a reservation?
  • When would I receive a copy of my confirmation?
  • I booked an offsite partner hotel but the hotel can't find my reservation. What do I do?
  • Do I have to pay a Resort Fee?
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LEGOLAND New York Resort is now open in the beautiful Hudson Valley town of Goshen, Orange County, New York, just 60 miles northwest of New York City.
LEGO, the LEGO logo, the Brick and Knob configurations, the Minifigure, DUPLO, NINJAGO, NEXO KNIGHTS and LEGOLAND are trademarks of the LEGO Group. ©2023 The LEGO Group. THE LEGO® MOVIE © & ™ LEGO Group & Warner Bros. Entertainment Inc. All Rights Reserved. (s16). © & ™ Lucasfilm Ltd.
LEGOLAND NEW YORK RESORT IS PART OF THE MERLIN ENTERTAINMENTS GROUP (LONDON: MERL).