Hotel Post-Booking Support
Assistance with modifying your hotel reservations and managing your stay at LEGOLAND New York Resort.
- What changes can be made via the Manage My Booking portal for LEGOLAND New York Hotel, and what needs to be done by calling the Call Center?
- How do I upload my hotel package tickets into the LEGOLAND App?
- I have not received my hotel confirmation?
- How can I book a Poolside Cabana at the LEGOLAND New York Hotel, and what’s included?
- Can I link my hotel stay to the LEGOLAND app?
- I am unable to log in to manage my booking for LEGOLAND® New York. What should I do?
- Is it possible to upgrade my room at LEGOLAND® New York?
- Can I add the Trip Protection Plan to my hotel booking after I have completed the booking?
- How can I change my room theme?
- How do I log in to see my future Hotel Booking?
- Can I use my Theme Park tickets on the morning of check in at the Hotel?
- When can I use my tickets with my vacation package?
- How can I add extras to my hotel booking?
- Do Hotel guests need to reserve their tickets into the LEGOLAND New York Theme Park.
- I need to reschedule my hotel stay/vacation?
- I need to make a change to my hotel reservation?
- I want to add an additional night to my reservation, how do I do this?
- I have two paid hotel/vacation bookings, what should I do?
- I want to change the card on file for my hotel booking?
- I would like to change the date of my vacation?
- I would like to cancel my hotel booking?
- I booked the wrong dates for our vacation and need to change them. How do I do this?
- I booked an offsite partner hotel but the hotel can't find my reservation. What do I do?
- I need to add, remove or change one or more of the people listed on the reservation. How can I do that?
- I accidentally misspelled someone’s name when entering the reservation online. How do I change that?
- I want to change the name of the guests in my hotel reservation?
- If I cancel my reservation, how long does it take to get a refund?
- How do I find the address of the hotel I booked?
- I haven't received my vacation package Theme Park tickets?