If you booked a hotel stay for LEGOLAND New York Resort through LEGOLAND Vacations, you have the opportunity to change your reservation, with the following benefits:
- Priority customer status, with first chance to book your stay for the 2021 season
- Your choice of the following:
- Upgrade your stay to the all-new LEGOLAND New York Hotel at no additional charge, plus receive $100 in LEGOLAND Dollars to use for retail purchases in the theme park
- Keep your stay at one of our partner hotels, and only pay the difference in room rate for your new dates, plus receive $150 in LEGOLAND Dollars to use for retail purchases in the theme park
It will take our team some time to make arrangements to rebook your stay for the 2021 season, so we will email you more information as soon as we can. We expect to be able to rebook your stay for the 2021 season by fall 2020.
If you have any questions, please call (833) 710-5346 between 11:00 AM – 6:00 PM Eastern Time, seven days a week. We are currently experiencing exceptionally high call volume, and apologize for any delays to our normal service as we work as quickly as possible to serve everyone affected by this situation.
You may also email any questions to LLNY.Experience@LEGOLAND.com. Due to high message volume, replies may be delayed, and we appreciate your patience.