Payment Policy: Full payment of total reservation amount is due at time of booking. Once payment is received, room rates are guaranteed unless reservation is modified. LEGOLAND Vacations reserves the right to cancel reservations due to lack of valid credit card payment and/or deposit.
Cancellation Policy for Reservations on a Promotional Rate: No cancellations, changes or refunds are allowed. If cancellation or no-show occurs then all monies are forfeited.
Cancellation Policy for Reservations with Trip Protection Plan: If you opted to purchase Trip Protection Plan, you may change or cancel your reservation up to 4 P.M. Eastern Time 5 days prior to your scheduled arrival date. Any changes to your reservation are subject to availability and new prices may apply. If cancellation occurs by 4 P.M. Eastern Time 5 days prior to your scheduled arrival date, then full payment is refunded in the original form of payment, minus the non-refundable Trip Protection Plan fee. If cancellation occurs after 4 P.M. Eastern Time 5 days prior to your scheduled arrival date or in the event of a no-show, then all monies are forfeited. No cancellations, changes or refunds are allowed within 5 days of arrival.
Please note that the LEGOLAND Vacations Trip Protection Plan is not a typical travel insurance. If you are looking to insure your upcoming vacation, please contact an independent travel insurance provider.
Cancellation Policy for Guests who decline Trip Protection Plan and for Reservations made within 5 days of arrival: If you made your booking within 5 days of arrival or you declined to purchase Trip Protection Plan, no cancellations, changes or refunds are allowed. In the event of cancellation or no-show, all monies are forfeited.
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