All vacations bookings, whether made online or over the phone, are non-changeable and non-refundable, unless you purchased flexible cancellation at the time of purchase (not offered if arrival was within 5 days of booking).
For modifications and cancellations, please reach out to our LEGOLAND Vacations Team at 888-690-5346. Our hours of operation are 10am - 6pm Eastern Time, 7 days a week.
Please note: modifications and cancellations cannot be made by email or chat, only by phone.