To add, remove, or change people listed on your reservation, please call (833) 710-5346 and select Option 3 for New York. Have your booking number ready. If you are adding a person and need a ticket, ensure your room can accommodate the new number of travelers. For removing a person and requesting a refund, note that only reservations with Trip Protection Plan may receive refunds. Modifications will only be made over the phone and in line with our payment and cancellation policies.