To cancel your LEGOLAND® New York season pass membership online, follow these steps:
- Login: Login into the My Account Portal.
- Open the Membership Center: Select the Membership option in the menu to open the Membership Center in the Portal.
- Check for Overdue Payments: If you have any overdue payments, the Pay Balance and Cancel Membership buttons will be disabled. You must first select the Make Payment button to pay any overdue installments and bring your membership into good standing.
- Make Payment: Confirm the overdue balance and payment method in the Make Payment modal, then select Confirm. If you do not have any overdue payments, the Make Payment button will be disabled.
- Pay Balance: If you wish to pay off the remaining amount on your membership during the compulsory period, select the Pay Balance button. Confirm the payment in the Early Payoff modal.
- Cancel Membership: After ensuring there are no overdue payments and, if applicable, paying off the balance, select the Cancel Membership button. Confirm the cancellation in the Cancel Membership modal, which will list the effective date of cancellation.
Compulsory Period: Every membership has a compulsory period (generally one year), which is the minimum number of months required to pay off a membership. During this period, you cannot cancel your membership unless you have paid off the balance. After the compulsory period, you can cancel your membership at any time without further charges.
If you have any questions or need further assistance, please contact our customer service team.